A Career in Hospitality
Hospitality is a broad study area, which can provide you with many different career opportunities at the completion of any number of course options. You might decide to pursue a career in hotels, bars, cafes, cruise liners, restaurants or even resorts.
A qualification in hospitality can lead to exciting careers as a:
- Hotel Manager
- Administration Officer
- Area Manager
- Restaurant Manager
- Small Business Manager
Hospitality Courses Online and In-Class
If you need complete flexibility when studying, you’ll be happy to know that most hospitality courses can be studied entirely online. This means that you can study when and where you like without making any compromises on your lifestyle.
Job Outlook for Hospitality
Now is the perfect time to start your journey towards a career in hospitality, as It’s expected there will be above average job growth over the next few years. If you’re interested in Hospitality, you’re in luck because the government’s Job Outlook initiative is predicting above average growth for hospitality and service managers, with even stronger growth in the long-term.
It’s also an area which is needed across the country, with employment being steadily available across most regions and states. It also occupies a higher percentage of full-time workers, with almost 90% employed full-time working an average of 41.8 hours per week.
Some other interesting statistics is that only 8% of the hospitality sector are male, with women making up the other 92%. This includes positions in hospitality, services and retail.
While the average salary does vary by qualification, experience and education; for a hospitality manager, the median salary falls between $40, 350 and $75, 260 per year. A Diploma or Advanced Diploma of Hospitality is also a common qualification obtained by those employed in the hospitality industry in Australia, with 14.8% having this level qualification or higher.
Responsibilities of a Hospitality Manager
- Hiring Qualified Staff
- Coordinating operations
- Supervising Teams
- Ensure Efficiency in Events and Operations
- Handle Customers and Complaints
- Monitoring Performance of Staff
- Keep Consistent Records
- Review and Prepare Reports
While the typical qualification in the hospitality industry does vary, to do well you need the backing of a quality education and the right skills to succeed in this competitive area. Areas such as hotel management, restaurant coordination and catering require a high level of technical and business skills to manage and monitor operations effectively.
There are so many course options available in Australia, which include online, in-class and blended methods of delivery so no matter what you’re after; you’re sure to find something that suits your needs.
A certificate in Hospitality is a great way to start your journey in this exciting industry, preparing you with the knowledge and skills that are needed to do well in a mid-level to senior management position. A qualification such as a Certificate III in Hospitality can give you the crucial knowledge in hospitality practices, monitoring methods and customer service. Some Certificate courses also provide Responsible Serving of Alcohol (RSA), Barista skills and food and beverage preparation and hygiene which can accelerate your experience and knowledge to help you get into higher positions.
A Diploma is a higher-level qualification than a Certificate and usually takes between a year to two years to complete. These are ideal for learning vital management techniques, such as learning how to plan and manage an event or establishment as well as monitor performance and coordinate operations. Many Diploma in Hospitality courses include a work placement component so that you can learn the hands-on skills needed in this industry under the guidance of an experienced professional.
An Advanced Diploma is great for anyone with existing skills and experience in hospitality to learn what’s needed to manage a team and progress their career. It will further develop your understanding of business practices, managing team members, marketing and coordinating different operations simultaneously.
An Advanced Diploma in Hospitality Management, for instance, can provide you with the skills in preparing a budget, operating a bar, customer service, create a sound customer experience and manage conflicts or complaints effectively. The duration is typically a year and a half to two years in length, but this can often be lessened through Recognition of Prior Learning (RPL) if you already have existing qualifications or experience in the field.
There are many options to choose from if you want to pursue a bachelor Degree in Hospitality. Some courses major in management, including tourism which can allow you to tailor your disciplines to allow you to become an expert in your chosen field of study. Most Bachelor Degrees in Hospitality will provide a highly in-depth view of the industry, where you can learn the theories, practices and operations used by professionals both in Australia and around the World. A Bachelor is usually between 3-4 years in length, depending on previous qualifications and whether in-class or online.
Is Hospitality Right for you?
If you enjoy interacting with people, are customer service focused and would thrive in a busy and dynamic work environment, Hospitality may be just what you’re looking for. There are many skills that help create a successful employee in this industry, such as:
- Active listening
- Customer Service
- Time Management
- Decision Making
Your Hospitality Future Has Never Looked Brighter
Cafes, restaurants and take away shops are expected to be the leading growth sector in the Australian economy until 2017. Plus, right across the hospitality industry, more than 50,000 new positions will need to be filled by 2015 – the majority going people with the right skills and qualifications.
These online and class-based hospitality courses are made available to you through leading TAFEs and colleges around Australia. They offer full-time, part-time and as self-paced certificate and diploma study options.
Find that perfect course for you. Then gain the practical learning, nationally recognised qualification and business knowledge you need to be a standout, in-demand, hospitality industry star.